Policies and Procedures

All organisations need to ensure that their staff have quick and simple access to their existing policies and procedures. Most are in written format in lever arch files or similar and are rarely if ever updated properly.

GEM Associates has over 15 years experience in writing accurate policy and procedure manuals and producing them in electronic format which is both easy to use and to update. An annual maintenance agreement is available for updating or we can train your own staff to carry out this work.

We will either update existing manuals by converting them to a suitable electronic format agreed with you or we can provide a complete review and rewriting service. Any existing information can be updated and all normal Housing Management areas (e.g. arrears, lettings, repairs, tenancy management , etc.) are included as part of the service.

We offer a cost effective solution which is tailored to your specific needs. Every client is different and you will receive a solution which reflects your needs, not simply a revamp of a standard document.

We have prepared a brief demonstration from two of the clients we have carried out this work for. Click on the links to the left of the page to view the videos (note: you need to register with us and be logged in before you will be able to access this material. The process is quick and simple and can you can log in as soon as you have registered - click here to go to the registration page) .

If you require any further information or would like to arrange a no obligation on-site demonstration, please click here to complete an information request form.